The problem with these 'provided' chauffeur services is that they are often quite onerous, and the 'deal' doesn't always stand up to closer scrutiny.
Why would you pay more for your flight to be provided a chauffeur - albeit one with restrictive conditions that expect you to oblige them, rather than the other way round - when you could provide a better value, bespoke solution yourself?
We suggest you check the terms of conditions of any of these 'provided chauffeur' services. We recently scrutinised the BMI deal and found the following proved worrying.
- In some cases, the chauffeur service is only applicable on certain destinations, certain classes of travel, and at certain times.
- The chauffeur company ring you back to confirm your details, anytime in a 12 hour window, and if you miss the call then the service is cancelled without any further engagement.
- The chauffeur company will only wait for 45 minutes from the flight landing before leaving, without any further contact with yourself.
- The provided chauffeur is restricted to a time/distance that may (or may not) be within your pickup/drop off location. If this is the case, additional charges will be applied THAT MAY NOT BE notified at time of booking.
Ultimately, the most concerning aspect seems to be that the airline/chauffeur company have provided a service that suits their processes, rather than a bespoke, individual and dedicated solution focussed on the customer.
As ever, there is no such thing as 'free' - you will pay for this service somewhere along the line, increased cost of flight, missed transfer, additional chauffeur charges etc.
Edinburgh-based premium passengers looking to fly on Emirates’ service from Newcastle to Dubai can now take advantage of the free chauffeur drive option.
The service has now been extended to business class passengers living or working within “EH” Edinburgh postcodes.
Said Laurie Berryman, Emirates’ area manager UK north: “Customer feedback has shown that some of our Edinburgh-based passengers prefer to travel on our service from Newcastle [rather than on the carrier's service from Glasgow], so we are pleased to extend our chauffeur service to enable them to travel in comfort from their home or office directly to and from Newcastle International Airport.”
The extension of the service to Edinburgh postcodes (around 100 miles drive from Newcastle) is significantly above the standard 70-mile radius offered to business class passengers travelling to / from Newcastle airport. There is no mileage restriction for first class passengers.
Emirates operates daily flights from both Glasgow and Newcastle to Dubai. For more information visit emirates.com.
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